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Migration Guide

Switch from Vagaro to Who's In

Vagaro is built around salon and spa appointments and prices per bookable calendar. If your studio runs group classes, move to Who's In Studio from $19/mo, with unlimited instructors and every feature on both plans.

Starter and Growth plans, each with a 14-day free trial.

Why studio owners switch from Vagaro

Priced per bookable calendar

From £20/mo for one location and one bookable calendar on its UK pricing page, plus a licence fee for each extra calendar (prices are shown in your region's currency).

Unlimited instructors on both plans.

Built around appointments

Vagaro is designed for salons, spas and appointment-led wellness businesses.

Built around a weekly class timetable with rooms, memberships and packs.

Payments through Vagaro

Card processing runs through Vagaro Merchant Services.

Member payments are charged on your own Stripe account with a 0% Who's In fee.

Step 1: Export from Vagaro

Get your data out

1

Export client list

In Vagaro admin, navigate to Customers > Export > CSV. Captures client name, email, phone, membership status, package balance.

2

Document class schedule + instructors

Calendar > Export. Capture recurring class schedule with instructor assignments + room allocations.

3

Export package + membership data

Memberships > Export. Captures package types, member balances, expiration dates, auto-renewal status.

4

Export revenue + ticketing data

Reports > Revenue. Export as CSV for accountant + studio financials.

5

Cancel Vagaro subscription on cutover

Once Who's In Studio is live, cancel Vagaro at the end of your billing cycle to avoid double-billing.

Step 2: Set up on Who's In

Get running in minutes

1

Create your Who's In Studio

Sign up, pick Starter or Growth (14-day free trial) and add your studio name, logo and colours. Your public booking page is live at whos-in.app/s/your-studio straight away.

2

Connect Stripe

Onboard with Stripe Express in a few minutes, or link an existing Stripe account. Member payments are charged on your own Stripe account with a 0% Who's In fee.

3

Build your weekly timetable

Add rooms with capacity, then drag classes onto the weekly schedule with instructors and capacity. Classes repeat weekly or run once, and room and instructor clashes are flagged.

Set a minimum headcount if you want under-booked classes to cancel themselves before start.

4

Create memberships and class packs

Memberships billed weekly, monthly or annually, class packs (a 1-class pack lets a casual visitor pay for one class online), promo codes and optional free member trials of up to 90 days.

5

Import your members

Upload a CSV with each member's name and email. Then set any remaining class-pack balance on the member's profile.

6

Upload your waiver and invite instructors

Add your waiver as text or a PDF; members accept it before their first booking. Invite instructors with their own staff login and set how they are paid.

7

Tell your members

Send an announcement email with your booking link and share it on WhatsApp or Instagram. Members on recurring billing re-subscribe to your new plan through your Stripe account.

Time each recurring member's switch to their next billing date, and cancel the old subscription, so nobody is charged twice.

Feature Mapping: Vagaro to Who's In

Vagaro FeatureWho's In Equivalent
AppointmentsNot included (run privates as capacity-1 classes)
Class schedulingWeekly timetable with rooms, capacity and clash checks
Client listMember CRM with CSV import (name and email), notes, tags
MembershipsMemberships billed weekly, monthly or annually
Class packsClass packs, including single-class passes
Drop-in paymentsRecorded at the front desk (sell a 1-class pack online)
WaitlistsAutomatic waitlist promotion
RemindersOne email reminder about 24 hours before class
WaiversVersioned waivers enforced at booking
Check-inQR check-in with an offline queue, Apple & Google Wallet membership passes
StaffInstructor logins, public pages and pay calculation
ReportsAttendance, no-show, MRR/ARR and retention analytics
Branded appInstallable booking page (no app store)
Retail / POSNot included

Total migration time: ~3 hours

Most studio owners complete their migration in a single sitting. No technical skills required.

Migration FAQ

Ready to switch from Vagaro?

Start your 14-day free trial and migrate in under ~3 hours.

14-day free trial on every paid plan.