Copyright & Trademark Policy

Who's In respects the intellectual property of others and expects organisers to do the same. If you believe content hosted on Who's In — an event, club, studio or conference page, its images, or an uploaded document — infringes your copyright or trademark, tell us using the process below and we will act on it. This policy sits alongside our Terms of Service and Acceptable Use Policy, which already prohibit infringing others' intellectual property.

There are two ways to reach us, and either one starts the same review:

• From the page itself — every public event page has a “Report this event” link. Choose “Copyright or trademark” and include the details listed in section 3 in the description.
• By email — write to our designated contact at [email protected] with the subject line “Copyright notice” (or “Trademark notice”).

To be actionable, a notice needs the elements set out in the US Digital Millennium Copyright Act (17 U.S.C. §512(c)(3)). We apply the same standard to content hosted for users outside the United States. Please include:

1. The work you own — identify the copyrighted work (or the trademark, with its registration number and jurisdiction) you say has been infringed.
2. Where the infringing material is — the full URL of the Who's In page, and which part of it (title, description, image, document) is the problem.
3. How to contact you — your name, postal address, telephone number and email address.
4. A good-faith statement — that you believe in good faith the use is not authorised by the rights owner, its agent, or the law.
5. An accuracy statement — that the information in the notice is accurate and, under penalty of perjury, that you are the rights owner or authorised to act for them.
6. Your signature — physical or electronic (typing your full name in an email counts).

A notice missing any of these may be delayed while we ask you for the rest. We will not act on notices that identify only a competitor's name, a generic event title, or a description of a commonly run activity.

• We review the notice promptly — usually within a few business days.
• Where the notice is complete and the claim appears valid, we remove or disable access to the material. For an event this means the page is taken down; for a single image or document, that item is removed.
• We tell the organiser what was removed and why, and pass on the substance of your notice so they can respond. We may also share your notice with the organiser or a third party if required to do so.
• We keep a record of the notice and any counter-notice.

If your content was removed and you believe that was a mistake or a misidentification, you can send a counter-notice to [email protected] containing:

1. The material that was removed and the URL where it appeared before removal.
2. A statement, under penalty of perjury, that you believe in good faith the material was removed because of a mistake or misidentification.
3. Your name, postal address, telephone number and email address.
4. A statement that you consent to the jurisdiction of the courts for your address (for US addresses, the Federal District Court for your district; otherwise, any court where Who's In may be found) and that you will accept service from the person who sent the original notice.
5. Your physical or electronic signature.

We forward counter-notices to the original claimant. Unless they tell us within 10 business days that they have filed a court action to restrain the organiser, we may restore the material between 10 and 14 business days after receiving the counter-notice.

We suspend or terminate accounts that repeatedly infringe others' intellectual property, in line with the enforcement section of our Acceptable Use Policy. Removal following a valid notice does not entitle the organiser to a refund of platform fees.

Knowingly sending a false notice or counter-notice can make you liable for the costs and damages it causes, including under 17 U.S.C. §512(f). Please do not use this process for disputes that are not about copyright or trademark — for spam, scams, impersonation or harmful content, use the other reasons on the “Report this event” form instead.

Before sending a notice, consider whether the use is permitted — fair use (US), fair dealing (UK, Canada, Australia, New Zealand), quotation or pastiche (EU), or an equivalent exception. A notice against a plainly permitted use is a misuse of this process (section 7).

• EU — we accept notices in the form above together with any further information your national law requires, and act on them in the same way.
• UK — notice-and-takedown follows the same principles; we restore content if we conclude in good faith that a notice was unfounded.
• Elsewhere — the process above is a good-faith notice-and-takedown procedure and we will engage with rights holders acting in good faith.

Registration of a designated agent with the US Copyright Office is pending; until it is complete, the contact in section 2 is the address for all notices.

Nothing on this page is legal advice. For anything else, reach us at [email protected].