Who's In vs Acuity Scheduling
Who's In is free forever for community events and offers Studio from $19/mo for group class management. Acuity Scheduling (now Squarespace Scheduling) charges $16-49/month and is built primarily for 1:1 appointment booking — not group events, community RSVPs, or class-based businesses.
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Last updated: March 20, 2026
Who's In
Free events • Studio from $19/mo
- Free forever for community events — no monthly fee
- Studio from $19/mo for group class management
- Apple & Google Wallet passes included
- WhatsApp + web push + email reminders
- Multi-admin QR check-in at every event
Acuity Scheduling
From $16-49/mo
- Excellent 1:1 appointment scheduling
- Deep Squarespace website integration
- Client intake forms and questionnaires
- Timezone-aware booking for individuals
- Not designed for group events or classes
- No Apple/Google Wallet passes
- No WhatsApp communication
- No community features or social RSVPs
Community Events & Group Classes vs. 1:1 Appointments
Acuity Scheduling (rebranded as Squarespace Scheduling) is a 1:1 appointment booking tool. It excels at individual client bookings — therapists, consultants, coaches scheduling one person at a time. Pricing starts at $16/month (Emerging) and goes to $49/month (Powerhouse) for features like SMS reminders and multiple calendars. It integrates tightly with Squarespace websites but lacks group event, class, or community functionality.
Who's In is built for the opposite use case: group events and community gatherings. Free events cost nothing — forever. For studios running group fitness classes, Who's In Studio starts at $19/mo with class scheduling, instructor management, Wallet passes, QR check-in, loyalty tracking, and WhatsApp reminders. It's community-first, not appointment-first.
💰 Acuity at $49/mo gives you 1:1 booking. Who's In at $0/mo gives you unlimited free events. Who's In Studio at $19/mo gives you full group class management. Choose the tool that matches how your community actually works.
Acuity Scheduling Limitations:
- • Designed for 1:1 appointments — not group events or classes
- • No Apple Wallet or Google Wallet pass generation
- • No WhatsApp integration for attendee communication
- • No QR check-in with multi-admin support
- • No auto-waitlist management for popular events
- • No recurring community event auto-schedule
- • No analytics dashboards for attendance trends
- • Requires Squarespace ecosystem for full functionality
Who's In: Free Events + Powerful Studio Management
- Free forever for community events — no monthly fee required
- Studio from $19/mo for group class scheduling and management
- Apple & Google Wallet passes auto-generated on RSVP
- Multi-admin QR check-in for seamless event and class entry
- WhatsApp + web push + email reminders out of the box
- Auto-waitlist management for fully booked events
- Recurring auto-schedule for weekly classes and meetups
- Instructor management with bios and class assignment (Studio)
- Loyalty tracking and attendance analytics (Studio)
- Custom branding and custom domains for your brand
Feature-by-Feature Comparison
| Feature | Who's In | Acuity Scheduling |
|---|---|---|
| Free Event RSVPs | Free forever | Not designed for events |
| Group Class Management | Studio from $19/mo | Not supported |
| 1:1 Appointment Booking | Not primary focus | Core feature |
| Monthly Pricing | $0 events / $19-49 Studio | $16-49/mo |
| Apple & Google Wallet Passes | Included | No |
| QR Check-in (multi-admin) | Real-time, unlimited admins | No |
| WhatsApp Reminders | Native integration | No |
| Web Push Notifications | Included | No |
| SMS Reminders | Via WhatsApp | Paid add-on ($49/mo plan) |
| Auto-waitlist Management | Included | No |
| Recurring Auto-schedule | Included | Recurring appointments only |
| Client Intake Forms | Custom RSVP fields | Advanced intake forms |
| Instructor Management | Studio plan | Staff calendars |
| Loyalty & Attendance Tracking | Studio plan | No |
| AI Venue Enrichment | Included | No |
| Custom Branding & Domains | Included | Squarespace branding |
| PWA — No App Download | Yes | Web only |
| Multi-language Support | 10 languages | Limited |
| WebMCP / AI Agent API | Yes | No |
Which Tool Should You Choose?
Use Who's In When...
- Running community events (yoga, hiking, book clubs, fitness)
- Managing group fitness classes with a Studio plan
- Want free events without any monthly subscription
- Need Apple/Google Wallet passes for attendees
- Want WhatsApp and web push reminders built in
- Running recurring group events with auto-schedule
- Need multi-admin QR check-in at the door
Use Acuity Scheduling When...
- Running a 1:1 appointment-based business (therapy, consulting)
- Need complex client intake forms and questionnaires
- Already built on Squarespace and want tight integration
- Scheduling individual time slots, not group events
Who's In is Perfect For
Yoga & Pilates Instructors
Group class scheduling with Wallet passes and WhatsApp reminders — not 1:1 appointment slots
Fitness Trainers & Coaches
Free community workouts plus paid Studio classes from $19/mo
Wellness Retreat Organisers
Multi-day events with QR check-in, auto-waitlists, and custom branding
Workshop & Class Hosts
Recurring group sessions that Acuity's 1:1 model can't handle natively
Community Event Organisers
Free forever for free events — no subscription needed, unlike Acuity's $16/mo minimum
Why Organizers Switched from Acuity Scheduling
"I tried Acuity for my yoga classes but it's built for one-on-one sessions. Who's In handles group bookings perfectly and the Wallet passes are a game changer."
Priya M.
Yoga Instructor, Sydney
"We run free community workshops alongside paid fitness classes. Acuity wanted $49/mo for everything. Who's In costs us nothing for free events and $19/mo for Studio."
Carlos D.
Community Fitness Coach, Barcelona
"The WhatsApp reminders alone are worth the switch. Our no-show rate dropped from 30% to under 10% after moving from Acuity to Who's In."
Fatima A.
Pilates Studio Owner, Dubai
Frequently Asked Questions
What's the main difference between Who's In and Acuity Scheduling?▼
Acuity Scheduling is built for 1:1 appointment booking — one client, one time slot. Who's In is built for group events and community gatherings where multiple people RSVP to the same event or class. If you run group classes, community meetups, or social events, Who's In is the natural fit. If you schedule individual appointments (therapy, consulting), Acuity is purpose-built for that.
Is Who's In cheaper than Acuity Scheduling?▼
For events, Who's In is free — Acuity starts at $16/month. For studio/class management, Who's In Studio starts at $19/mo which is comparable to Acuity's $16/mo Emerging plan, but includes group class features, Wallet passes, QR check-in, and WhatsApp reminders that Acuity doesn't offer at any price. (Competitor pricing as of March 2026, subject to change.)
Does Acuity Scheduling support group classes?▼
Acuity has a basic group scheduling feature, but it's bolted onto a 1:1 appointment system. It lacks community features like auto-waitlists, Wallet passes, multi-admin QR check-in, and WhatsApp reminders. Who's In and Who's In Studio are purpose-built for group events and classes from the ground up.
Can I send WhatsApp reminders with Acuity?▼
No. Acuity Scheduling does not have WhatsApp integration. It offers email reminders on all plans and SMS reminders only on the $49/month Powerhouse plan. Who's In includes WhatsApp, web push, and email reminders on all plans — including the free tier.
Does Acuity have Apple Wallet or Google Wallet passes?▼
No. Acuity does not generate digital Wallet passes. Who's In automatically creates Apple Wallet and Google Wallet passes when attendees RSVP, putting the event QR code right on their phone's lock screen for instant check-in.
Can I use Who's In for both free events and paid classes?▼
Yes. Free community events are free forever on Who's In — no subscription needed. For paid classes and studio management, Who's In Studio starts at $19/mo with instructor scheduling, loyalty tracking, and Stripe payments at 2.7%. You can run both free and paid events from the same account.
Does Acuity have features Who's In doesn't?▼
Yes — Acuity excels at 1:1 appointment scheduling with advanced client intake forms, timezone-aware individual booking, and deep Squarespace website integration. If your business is primarily individual appointments (therapy, consulting, coaching), Acuity's scheduling engine is more specialised for that workflow. Who's In is stronger for group events, classes, and community management.
Start free, scale when you're ready
RSVP link, automatic waitlists, reminders, QR check-in, calendar sync
WhatsApp sharing, CSV export, capacity limits, guest notes, cover images
Stripe payments, recurring events, memberships, surveys, analytics
Every feature works the moment you turn it on. No configuration required.
Every new account gets all features unlocked forever — no credit card needed, no trials, no upgrades.
Ready to Go Beyond 1:1 Scheduling?
Free community events and Studio group class management from $19/mo — with Wallet passes, WhatsApp, and QR check-in included.
Free events forever • Studio from $19/mo • 2.7% on paid events • No contract · All features included
