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Migration Guide

Switch from Momence to Who's In

Momence prices each business after a demo. Who's In Studio publishes its price: $19/mo for class scheduling, memberships, class packs, waivers and check-in, every feature on both plans.

Starter and Growth plans, each with a 14-day free trial.

Why studio owners switch from Momence

No published price

Momence puts pricing together after a demo.

Starter $19/mo, Growth $49/mo, published, with a 14-day free trial.

A marketplace alongside your listing

Momence runs a consumer marketplace for wellness classes.

Bookings stay on your own branded page and website embed.

Online and in-person in one place

Wellness studios often mix virtual and in-person classes.

Virtual and hybrid classes with Zoom, Meet or Teams links sent only to booked members.

Step 1: Export from Momence

Get your data out

1

Export your client list

In Momence, go to Members > Export. Download as CSV. Captures name, email, phone, member type, active class-pack balance, and last-booking date.

2

Document your class types + retreat structure

Settings > Class Types and Settings > Retreats list your active formats. Note durations, capacity caps, and any retreat-specific deposit rules.

Wellness studios often run retreats with deposit + balance billing — note the cancellation policy and deposit amount per retreat.

3

Export class pack + membership pricing

Settings > Pricing shows all your packs (5/10/20), monthly memberships, and retreat tiers. Document the auto-renewal rules.

4

Export instructor + therapist list

Settings > Staff lists each instructor/therapist with bio, photo URL, and specialty (e.g., yoga, massage, sound healing).

5

Download attendance + booking history

Reports > Bookings (filter by date range). Export as CSV for your records before cancelling Momence.

Step 2: Set up on Who's In

Get running in minutes

1

Create your Who's In Studio

Sign up, pick Starter or Growth (14-day free trial) and add your studio name, logo and colours. Your public booking page is live at whos-in.app/s/your-studio straight away.

2

Connect Stripe

Onboard with Stripe Express in a few minutes, or link an existing Stripe account. Member payments are charged on your own Stripe account with a 0% Who's In fee.

3

Build your weekly timetable

Add rooms with capacity, then drag classes onto the weekly schedule with instructors and capacity. Classes repeat weekly or run once, and room and instructor clashes are flagged.

Set a minimum headcount if you want under-booked classes to cancel themselves before start.

4

Create memberships and class packs

Memberships billed weekly, monthly or annually, class packs (a 1-class pack lets a casual visitor pay for one class online), promo codes and optional free member trials of up to 90 days.

5

Import your members

Upload a CSV with each member's name and email. Then set any remaining class-pack balance on the member's profile.

6

Upload your waiver and invite instructors

Add your waiver as text or a PDF; members accept it before their first booking. Invite instructors with their own staff login and set how they are paid.

7

Tell your members

Send an announcement email with your booking link and share it on WhatsApp or Instagram. Members on recurring billing re-subscribe to your new plan through your Stripe account.

Time each recurring member's switch to their next billing date, and cancel the old subscription, so nobody is charged twice.

Feature Mapping: Momence to Who's In

Momence FeatureWho's In Equivalent
Class schedulingWeekly timetable with rooms, capacity and clash checks
Client listMember CRM with CSV import (name and email), notes, tags
MembershipsMemberships billed weekly, monthly or annually
Class packsClass packs, including single-class passes
Drop-in paymentsRecorded at the front desk (sell a 1-class pack online)
WaitlistsAutomatic waitlist promotion
RemindersOne email reminder about 24 hours before class
WaiversVersioned waivers enforced at booking
Check-inQR check-in with an offline queue, Apple & Google Wallet membership passes
StaffInstructor logins, public pages and pay calculation
ReportsAttendance, no-show, MRR/ARR and retention analytics
Branded appInstallable booking page (no app store)
Retail / POSNot included

Total migration time: ~45 minutes

Most studio owners complete their migration in a single sitting. No technical skills required.

Migration FAQ

Ready to switch from Momence?

Start your 14-day free trial and migrate in under ~45 minutes.

14-day free trial on every paid plan.