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Who's In?
Migration Guide

Switch from Mindbody to Who's In

Mindbody starts at $139/month and escalates fast. Move your studio to Who's In and get class scheduling, client management, and memberships without the enterprise price tag.

All Pro features included free forever. No credit card required.

Why organizers switch from Mindbody

$139+/month pricing

Mindbody's Starter plan is $139/month and doesn't include many essential features. The Accelerate plan ($279/mo) and Ultimate plan ($499/mo) are where most studios end up.

Who's In Studio starts at $19/mo. All scheduling, booking, and client management features are included. No platform fees.

Complex, bloated interface

Mindbody was built for enterprise gyms with hundreds of staff. Studio owners spend hours learning features they never use. The admin interface is overwhelming.

Who's In Studio is purpose-built for independent studios. Clean interface, 5-minute setup, no training needed.

Forced client app

Clients must download the Mindbody app to book classes. This adds friction and gives Mindbody direct access to market competing studios to your clients.

Who's In uses a PWA that works like a native app without downloading anything. Your brand, your clients, no competitor ads.

Step 1: Export from Mindbody

Get your data out

1

Export your client list

In Mindbody, go to Manager Tools > Reports > Client Reports > Client List. Generate the report and export as CSV. This includes client names, emails, phone numbers, and membership status.

Run the export during off-peak hours to avoid slow report generation.

2

Export your class schedule

Go to Manager Tools > Classes > Class Descriptions to note your class types, durations, and descriptions. Then check the weekly schedule under Schedule > Classes for days, times, and instructor assignments.

3

Document your pricing structure

Go to Manager Tools > Retail > Products/Services and note your membership types, pricing tiers, class packs, and intro offers. Screenshot or write down the details for each.

4

Save staff and instructor info

Export your staff list from Manager Tools > Staff > Staff Management. Note each instructor's name, bio, photo, and assigned classes.

Ask instructors to send you their updated headshot and bio for the new platform.

5

Download client waivers

If you use Mindbody's waiver system, download any signed waivers for your records before canceling. Go to Reports > Document Reports.

Step 2: Set up on Who's In

Get running in minutes

1

Create your Who's In Studio

Sign up at whos-in.app/studio and create your studio profile. Add your studio name, logo, banner, location, and description. Your studio gets a branded page at whos-in.app/s/your-studio.

The studio page is live immediately and looks great on mobile.

2

Set up your class schedule

Add your class types with descriptions and durations. Then create your weekly schedule with specific times, instructors, and capacity limits. Recurring classes auto-populate future weeks.

3

Import your client list

Upload your Mindbody client CSV export. Map the columns (name, email, phone) to import your clients into Who's In.

4

Configure memberships and pricing

Create your membership tiers (unlimited, class packs, drop-in) with Stripe pricing. Set up intro offers and trial periods. Payments go directly to your bank account.

Stripe connects in under 2 minutes. No merchant account needed.

5

Add your instructors

Invite instructors to join your studio. They can manage their own schedule and view their class rosters from the instructor dashboard.

6

Notify clients of the switch

Send an email or WhatsApp message to your clients with your new booking link. Include a note about the improved booking experience — no app download required.

Feature Mapping: Mindbody to Who's In

Mindbody FeatureWho's In Equivalent
Class schedulingStudio schedule
Client managementMember CRM
POS systemStripe integration
Branded app ($600+/mo)PWA (free, no download)
MembershipsMembership tiers
Class packsClass packs
Automated emailsSmart reminders
WaitlistsAutomatic waitlist promotion
Staff managementInstructor management
Reports & analyticsStudio analytics
Client appWeb-based booking (no app needed)
Marketing suite ($279/mo)Built-in sharing tools (free)

Total migration time: ~30 minutes

Most organizers complete their migration in a single sitting. No technical skills required.

Migration FAQ

Ready to switch from Mindbody?

Create your free account and start migrating in under ~30 minutes. All features included.

No credit card required. Free forever for community events.

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