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Migration Guide

Switch from Mindbody to Who's In

Mindbody Starter lists $79/mo per location in the US, with higher plans quote-only. Move your studio to Who's In Studio from $19/mo: class scheduling, memberships, class packs, waivers and check-in, every feature on both plans.

Starter and Growth plans, each with a 14-day free trial.

Why studio owners switch from Mindbody

Starter from ${C_PRICE}, higher plans quote-only

Mindbody's own US pricing page lists Starter at $79/mo per location; Accelerate and Ultimate are quoted by sales.

Every feature on both plans: Starter $19/mo for up to 99 active members, Growth $49/mo for unlimited.

Built for chains and a marketplace

Mindbody serves large multi-location businesses and runs a consumer marketplace app.

Who's In Studio is built for one independent studio: your own booking page, nothing to download.

Payments through Mindbody

Card processing runs through Mindbody.

Member payments are charged on your own Stripe account with a 0% Who's In fee.

Step 1: Export from Mindbody

Get your data out

1

Export your client list

In Mindbody, go to Manager Tools > Reports > Client Reports > Client List. Generate the report and export as CSV.

Run the export during off-peak hours to avoid slow report generation.

2

Export your class schedule

Go to Manager Tools > Classes > Class Descriptions to note your class types, durations, and descriptions.

3

Document your pricing structure

Go to Manager Tools > Retail > Products/Services and note your membership types, pricing tiers, class packs, and intro offers.

4

Save staff and instructor info

Export your staff list from Manager Tools > Staff > Staff Management. Note each instructor's name, bio, photo, and assigned classes.

Ask instructors to send you their updated headshot and bio for the new platform.

5

Download client waivers

If you use Mindbody's waiver system, download any signed waivers for your records before canceling. Go to Reports > Document Reports.

Step 2: Set up on Who's In

Get running in minutes

1

Create your Who's In Studio

Sign up, pick Starter or Growth (14-day free trial) and add your studio name, logo and colours. Your public booking page is live at whos-in.app/s/your-studio straight away.

2

Connect Stripe

Onboard with Stripe Express in a few minutes, or link an existing Stripe account. Member payments are charged on your own Stripe account with a 0% Who's In fee.

3

Build your weekly timetable

Add rooms with capacity, then drag classes onto the weekly schedule with instructors and capacity. Classes repeat weekly or run once, and room and instructor clashes are flagged.

Set a minimum headcount if you want under-booked classes to cancel themselves before start.

4

Create memberships and class packs

Memberships billed weekly, monthly or annually, class packs (a 1-class pack lets a casual visitor pay for one class online), promo codes and optional free member trials of up to 90 days.

5

Import your members

Upload a CSV with each member's name and email. Then set any remaining class-pack balance on the member's profile.

6

Upload your waiver and invite instructors

Add your waiver as text or a PDF; members accept it before their first booking. Invite instructors with their own staff login and set how they are paid.

7

Tell your members

Send an announcement email with your booking link and share it on WhatsApp or Instagram. Members on recurring billing re-subscribe to your new plan through your Stripe account.

Time each recurring member's switch to their next billing date, and cancel the old subscription, so nobody is charged twice.

Feature Mapping: Mindbody to Who's In

Mindbody FeatureWho's In Equivalent
Mindbody consumer marketplaceNo marketplace: your own booking page and website embed
Class schedulingWeekly timetable with rooms, capacity and clash checks
Client listMember CRM with CSV import (name and email), notes, tags
MembershipsMemberships billed weekly, monthly or annually
Class packsClass packs, including single-class passes
Drop-in paymentsRecorded at the front desk (sell a 1-class pack online)
WaitlistsAutomatic waitlist promotion
RemindersOne email reminder about 24 hours before class
WaiversVersioned waivers enforced at booking
Check-inQR check-in with an offline queue, Apple & Google Wallet membership passes
StaffInstructor logins, public pages and pay calculation
ReportsAttendance, no-show, MRR/ARR and retention analytics
Branded appInstallable booking page (no app store)
Retail / POSNot included

Total migration time: ~30 minutes

Most studio owners complete their migration in a single sitting. No technical skills required.

Migration FAQ

Ready to switch from Mindbody?

Start your 14-day free trial and migrate in under ~30 minutes.

14-day free trial on every paid plan.