How to Onboard New Club Members: The Complete 30-Day Guide
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By Craig Pollard
The complete new member onboarding playbook covering the critical first 30 days. Includes welcome flow, first event preparation, buddy system setup, orientation session, and follow-up automation that determines long-term retention.
Craig Pollard is the founder of Who's In? and a former Apple team lead (12 years). He writes about event technology, community building, and the future of AI-powered event discovery. Board advisor, investor, and non-executive director in technology and sports.
What does "How to Onboard New Club Members: The Complete 30-Day Guide" cover?
The complete new member onboarding playbook: welcome flow, first event, buddy system, orientation, and 30-day follow-up. Templates included.
Can I manage a community group or club with Who's In?
Absolutely. Who's In? supports club management with memberships (free and paid tiers), recurring events, member directories, and analytics. All features are free — no subscriptions required.
How do I get started with Who's In?
Sign up for free at whos-in.app, create your first event in under 2 minutes, and share the link via WhatsApp, email, or social media. No app download required for your guests — they RSVP via the mobile-optimised web link.
