How to Onboard New Club Members: The Complete 30-Day Guide

· By Craig Pollard
How to Onboard New Club Members: The Complete 30-Day Guide

The complete new member onboarding playbook: welcome flow, first event, buddy system, orientation, and 30-day follow-up. Templates included.

In this post

The complete new member onboarding playbook covering the critical first 30 days. Includes welcome flow, first event preparation, buddy system setup, orientation session, and follow-up automation that determines long-term retention.

Manage your club on Who's In

Who's In Clubs is $8.25/mo for organisers (no per-member platform fees) and handles membership tiers, Stripe payments, recurring events, attendance tracking, and group messaging in one place. Members join in one tap — no app download required.

See the Clubs product page or compare against Circle, Mighty Networks, and TeamSnap.

Related reading on Who's In

Start with Who's In in 90 seconds

Create your first event, club, studio, or conference for free at whos-in.app/signup — no app download, no credit card required. Share a link and your guests RSVP in one tap.

About the Author

Craig Pollard

Craig Pollard is the founder of Who's In and a former Apple team lead (12 years). He writes about event technology, community building, and the future of AI-powered event discovery. Board advisor, investor, and non-executive director in technology and sports.

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Frequently Asked Questions

What does "How to Onboard New Club Members: The Complete 30-Day Guide" cover?

The complete new member onboarding playbook: welcome flow, first event, buddy system, orientation, and 30-day follow-up. Templates included.

Can I manage a community group or club with Who's In

Absolutely. Who's In supports club management with memberships (free and paid tiers), recurring events, member directories, and analytics. All features are free — no subscriptions required.

How do I get started with Who's In

Sign up for free at whos-in.app, create your first event in under 2 minutes, and share the link via WhatsApp, email, or social media. No app download required for your guests — they RSVP via the mobile-optimised web link.