Club Analytics: The 8 Metrics Every Club Should Track in 2026
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By Craig Pollard
The 8 essential club metrics every organiser should track: attendance rate, no-show percentage, churn rate, revenue per member, engagement score, growth rate, NPS, and lifetime value. With formulas, benchmarks, and actionable insights.
Craig Pollard is the founder of Who's In? and a former Apple team lead (12 years). He writes about event technology, community building, and the future of AI-powered event discovery. Board advisor, investor, and non-executive director in technology and sports.
What does "Club Analytics: The 8 Metrics Every Club Should Track in 2026" cover?
The 8 essential club metrics with formulas and benchmarks: attendance rate, no-show %, churn, revenue per member, engagement score, growth rate, NPS, and lifetime value.
Can I manage a community group or club with Who's In?
Absolutely. Who's In? supports club management with memberships (free and paid tiers), recurring events, member directories, and analytics. All features are free — no subscriptions required.
How do I get started with Who's In?
Sign up for free at whos-in.app, create your first event in under 2 minutes, and share the link via WhatsApp, email, or social media. No app download required for your guests — they RSVP via the mobile-optimised web link.
