Privacy Policy
Last updated: January 2026
Privacy at a Glance
No Data Sales
We never sell your data to third parties
Minimal Collection
Only what's needed for events
Delete Anytime
Full account deletion available
Global Compliance
GDPR, CCPA, and regional laws
Overview
Who's In? ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our event coordination platform.
We follow data minimization principles and comply with applicable global data protection laws including:
- General Data Protection Regulation (GDPR) - European Union
- California Consumer Privacy Act (CCPA) - United States
- Personal Data Protection Law (UU PDP) - Indonesia
- Personal Data Protection Act (PDPA) - Singapore
- Other applicable regional privacy regulations
Information We Collect
We collect only the minimum information necessary to provide our services:
Account Information
- Email address: Required for account creation and event notifications
- Name: Displayed to organizers and optionally to other attendees (as "First L.")
- Phone number: Optional, for WhatsApp notifications if you enable them
- Country: Optional, for time zone purposes
Event Data
- Events created: Event details you provide (title, description, location, date/time)
- RSVP history: Events you've registered for and attendance status
- Check-in data: If enabled by organizer, arrival confirmations
Technical Data
- Device information: Browser type, operating system (for compatibility)
- Usage analytics: Anonymous, aggregated data about feature usage
- Error logs: Technical errors to improve service reliability
How We Use Your Information
We use your information for these specific purposes:
| Data | Purpose | Legal Basis |
|---|---|---|
| Account login, event notifications, RSVP confirmations | Contract performance | |
| Name | Display on RSVP lists, organizer communication | Contract performance |
| Phone | WhatsApp notifications (if enabled) | Consent |
| Event data | Event coordination, reminders, analytics | Contract performance |
| Usage data | Service improvement, bug fixes | Legitimate interest |
What We Don't Do
- ✕We never sell your personal information to third parties
- ✕We never share your data for advertising or marketing
- ✕We never use your data for profiling or targeted ads
- ✕We never track your location without explicit consent
- ✕We never show ads — not now, not ever
AI Agent Access
NEWWho's In? is "AI Agent Ready," meaning AI assistants (like ChatGPT, Claude, and Gemini) can discover and interact with public events through our API.
What Information AI Agents Can Access:
- •Public event details only: Title, description, date, time, location, and capacity
- •Real-time availability: Number of spots left and waitlist status
- •No attendee information: AI agents never see who's attending your event
Human-in-the-Loop Safety:
When an AI agent initiates an RSVP on behalf of a user, that user must explicitly confirm via email before the RSVP is processed. AI agents cannot RSVP without human confirmation. This protects against AI errors and ensures user consent.
Private Events:
Only events marked as "Public" are discoverable by AI agents. Private events remain completely hidden from AI agent discovery and our public API.
For technical details about our AI agent integration, see our AI Agent Integration blog post or our OpenAPI specification.
Data Sharing & Recipients
We share your information only in these limited circumstances:
Event Organizers
When you RSVP to an event, organizers can see:
- Your name and RSVP status
- Your email (for event communication)
- Check-in status (if enabled)
Other Attendees
If attendee list visibility is enabled:
- Your name displayed as "First L." (privacy-preserving format)
- Your RSVP/waitlist status
- Email and phone are never shown to other attendees
Service Providers
We use trusted third-party services:
- Google Firebase: Authentication, database, hosting (US/EU)
- Resend: Email delivery (US)
- Stripe: Payment processing (for Pro subscriptions)
All providers are contractually bound to process data only as instructed and maintain appropriate security.
International Data Transfers
Your data may be transferred to and processed in countries outside your residence, including the United States. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements with all service providers
- Encryption in transit (TLS 1.3) and at rest (AES-256)
Your Rights
Depending on your location, you have the following rights:
Access
Request a copy of all personal data we hold about you
Correction
Update or correct inaccurate information in your account
Deletion
Request deletion of your account and all associated data
Portability
Receive your data in a machine-readable format (JSON)
Withdraw Consent
Opt out of marketing emails or notifications anytime
Restriction
Limit how we process your data in certain situations
To exercise these rights, visit Account Settings or contact us at [email protected]. We respond to all requests within 30 days.
For EU/EEA Residents (GDPR)
If you're in the European Economic Area, you have additional rights under GDPR:
- Right to lodge a complaint with your local Data Protection Authority
- Right to object to processing based on legitimate interests
- Right not to be subject to automated decision-making
Data Controller: Who's In? App
Contact: [email protected]
For California Residents (CCPA)
If you're a California resident, you have additional rights under CCPA:
- Right to know what personal information we collect and how it's used
- Right to request deletion of your personal information
- Right to opt-out of the sale of personal information (we don't sell data)
- Right to non-discrimination for exercising your privacy rights
Categories of data collected: Identifiers, commercial information, internet activity
Data sold in last 12 months: None
For Indonesian Residents (UU PDP)
Untuk penduduk Indonesia, Anda memiliki hak berdasarkan UU PDP:
- Hak untuk mendapatkan informasi tentang pengumpulan data Anda
- Hak untuk memperbarui atau mengoreksi data pribadi Anda
- Hak untuk menghapus data pribadi Anda
- Hak untuk menarik persetujuan kapan saja
- Hak untuk mengajukan keluhan kepada otoritas terkait
Data Security
We implement industry-standard security measures to protect your data:
- Encryption: TLS 1.3 in transit, AES-256 at rest
- Authentication: Secure passwordless login via magic links
- Access Control: Role-based permissions, principle of least privilege
- Infrastructure: Google Cloud Platform with SOC 2 certification
- Monitoring: 24/7 security monitoring and incident response
Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Until account deletion + 30 days |
| Event data (organizer) | Until event deleted + 90 days |
| RSVP history | 1 year after event date |
| Marketing preferences | Until changed or account deleted |
| Security logs | 90 days |
| Payment records | 7 years (legal requirement) |
Cookies & Tracking
We use minimal cookies essential for the service to function:
- Authentication cookies: Keep you logged in securely
- Preference cookies: Remember your settings
- Analytics: Anonymous usage statistics (Firebase Analytics, can be disabled)
We do NOT use advertising cookies or cross-site tracking.
Children's Privacy
Our services are not directed to individuals under 16 (or under 13 in the US). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via:
- Email notification to your registered address
- Prominent notice in the app
- Updated "Last modified" date at the top of this page
Your continued use of the platform after changes indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices:
Email: [email protected]
Response time: Within 30 days
For urgent security concerns, please include "URGENT" in your subject line.