Question 1

What does "Cancellation Policy" mean in event planning?

Accepted Answer

A cancellation policy defines the rules for cancelling an RSVP or ticket purchase — including deadlines, refund eligibility, and no-show penalties. Clear cancellation policies help organizers manage capacity, reduce no-shows, and set attendee expectations. Common policies include full refund up to 48 hours before, 50% refund up to 24 hours, and no refund after.

Question 2

How does Who's In? handle cancellation policy?

Accepted Answer

Who's In? provides free cancellation policy tools as part of its event management platform. All features are free — no subscriptions, no per-event fees. The only cost is a 2.7% flat fee on paid ticket sales.

Cancellation Policy

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